Privacy Policy

Effective Date: 23-Jan-2023. Last Updated: 01-Aug-2024.
This privacy notice for Papyrus ("we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

• Visit our web app or the Widushi web portal

• Download and use our Android application

• Engage with us in other related ways, including any sales, marketing, or events.

Questions or Concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@papyrusai.com.

SUMMARY OF KEY POINTS

What personal information do we process? We may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process sensitive personal information? We do not process sensitive personal information.

Do we receive any information from third parties? We may receive information from public databases, marketing partners, social media platforms, and other outside sources.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law.

In what situations and with whom do we share personal information? We may share information in specific situations with specific categories of third parties.

How do we keep your information safe? We have organizational and technical processes in place to protect your personal information. However, no electronic transmission or storage is completely secure.

What are your rights? Depending on your geographic location, the applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights? The easiest way is to contact us via email. We will consider and act upon any request in accordance with applicable laws.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us: We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products, participate in activities on the Services, or contact us. Personal information collected may include but is not limited to:

• Names

• Phone numbers

• Email addresses

• Job titles

• Usernames

• Passwords

• Contact preferences

• Payment information

• Billing addresses

• Geolocation data (if you grant permission)

Automatically collected information: When you visit, use, or navigate the Services, we automatically collect certain device and usage information, such as your IP address, browser and device characteristics, and usage data.

2. HOW DO WE PROCESS YOUR INFORMATION?

• We process your personal information to:

• Facilitate account creation and login

• Deliver services to the user

• Fulfill and manage orders

• Send administrative information

• Communicate for marketing or updates

• Ensure security and fraud prevention

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

We may process your information based on the following legal grounds:

• Consent

• Performance of a contract

• Legal obligations

• Legitimate interests

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your data with trusted third parties, such as:

• Cloud computing services

• Payment processors (e.g., Stripe, PayPal)

• Customer support partners

• Data analytics services

• Web hosting providers

We do not sell your personal information.

5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

We are not responsible for the safety or privacy practices of any third-party websites that may be linked to our Services.

6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes, we use cookies and other tracking technologies to collect and store information.

7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

If you choose to log in to our Services using social media accounts, we will receive certain profile information from your social media provider, such as your name, email address, and profile picture.

8. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your information for as long as it is necessary to fulfill the purposes outlined in this privacy notice, unless otherwise required by law.

9. HOW DO WE KEEP YOUR INFORMATION SAFE?

We use measures such as SSL certificates and data encryption to protect your information. However, no online system can guarantee complete security.

10. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect personal information from individuals under 18 without parental consent.

11. WHAT ARE YOUR PRIVACY RIGHTS?

You have the right to request:

• Access to the personal information we collect

• Correction or deletion of your data

• Opting out of marketing communications

12. CONTROLS FOR DO-NOT-TRACK FEATURES

We do not currently respond to DNT browser signals, but we will inform users if this changes.

13. DO CALIFORNIA OR VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Yes, residents of California and Virginia have additional privacy rights, including the right to access, correct, or delete their data and opt-out of data sales.

14. DO WE MAKE UPDATES TO THIS NOTICE?

We may update this notice periodically, and the revised version will be effective once it is accessible.

15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

You can contact us via email at support@papyrusai.com.